Return Policy

Last Updated: June 2026

At EverNestle, we are committed to providing quality products and a smooth shopping experience. If you receive a damaged, defective, or incorrect product, we will be happy to assist you with the return process.

Eligibility for Returns

A return request may be accepted under the following circumstances:

• The product received is damaged during transit.
• The product received is defective or has a manufacturing defect.
• An incorrect product has been delivered.

To initiate a return, customers must contact our support team within 48 hours of receiving the order.

Proof Required

To verify the issue, customers may be required to provide:

• Clear images of the product.
• Images of the packaging.
• A complete unboxing video recorded from the moment the package is opened.

Failure to provide sufficient evidence may result in the rejection of the return request.

Non-Returnable Situations

Returns will not be accepted in the following cases:

• Change of mind after placing the order.
• Product no longer required by the customer.
• Damage caused by misuse, negligence, or improper handling.
• Minor variations in color, design, or appearance due to photography, lighting, or screen settings.
• Requests submitted after 48 hours of delivery.

EverNestle reserves the right to approve or reject any return request after reviewing the submitted information.

Contact Information

If you have any questions regarding our Return Policy or wish to submit a return request, please contact us:

Email: EverNestle.help@gmail.com

Customer Support Hours:
Monday to Saturday | 09:30 AM – 05:30 PM

Our support team will review your request and respond as quickly as possible.